Frontier Airlines operates from Terminal 5 at O’Hare International Airport , one of the busiest and most advanced airport facilities in the world. Known for its affordable fares and customer-friendly travel model, Frontier Airlines serves both domestic and select international destinations from this terminal. Terminal 5, recently renovated and expanded, provides a seamless travel experience with modern amenities, efficient services, and convenient connections for passengers flying with Frontier Airlines.
Frontier Airlines, recognized for its low-cost model, has made O’Hare a key focus city within its growing network. Operating primarily from Terminal 5, the Frontier Airlines ORD Terminal provides travelers with access to a range of destinations across the United States and beyond. The terminal’s strategic layout and efficient facilities allow passengers to enjoy both comfort and convenience before and after their flights.Terminal 5 at ORD has undergone significant upgrades in recent years, enhancing its capacity, aesthetics, and traveler experience.
Frontier Airlines passengers departing from ORD Terminal 5 can check in either online before arriving at the airport or at one of the airline’s self-service kiosks located near the ticket counters. Online check-in is available 24 hours prior to departure, allowing passengers to save time and select their preferred seats.At the terminal, Frontier’s check-in counters are positioned in an accessible area, designed to handle a large number of travelers efficiently. Airline staff are available to assist with baggage drop-off, flight inquiries, and other travel needs.
Security at Terminal 5 is managed by the Transportation Security Administration (TSA). The checkpoint area is well-organized, featuring multiple lanes to accommodate high passenger volumes efficiently. Frontier Airlines passengers are encouraged to review TSA guidelines on carry-on restrictions to ensure a smooth experience through screening.For frequent travelers or those enrolled in programs like TSA PreCheck, the security process becomes even more streamlined.
After passing through security, Frontier Airlines passengers enter the main concourse of Terminal 5, where the airline’s departure gates are conveniently located. Each gate area is clearly marked with digital displays showing real-time flight updates, boarding times, and gate information.Frontier Airlines typically uses a zone-based boarding process, which helps maintain an orderly and efficient flow of passengers onto the aircraft.
Terminal 5 at ORD has been redesigned to offer a diverse selection of dining and retail experiences. Whether travelers are looking for a quick snack or a sit-down meal, the terminal’s restaurants and cafes cater to a variety of tastes.Popular dining options include fast-casual chains, coffee shops, and locally inspired eateries that showcase ’s culinary culture. For passengers flying with Frontier Airlines, this means the ability to grab a fresh meal or beverage before departure without venturing far from the boarding area.
Although Frontier Airlines is a low-cost carrier and does not operate its own lounges, passengers can still access several independent lounges located within Terminal 5. Facilities such as the Air France–KLM Lounge, British Airways Lounge, and SAS Lounge offer day passes for travelers seeking added comfort and amenities such as Wi-Fi, complimentary snacks, and beverages.For passengers who prefer a quieter experience without purchasing lounge access, Terminal 5 also includes designated relaxation areas and comfortable seating zones throughout the concourse.
Reaching Terminal 5 at O’Hare is simple thanks to the airport’s well-integrated transportation network. Passengers can arrive via private vehicles, taxis, rideshare services, or public transportation. The Airport Transit System (ATS) provides a quick connection between Terminal 5, the other O’Hare terminals, parking garages, and the nearby Transit Authority (CTA) Blue Line station.For travelers arriving from downtown , the CTA Blue Line offers a direct and affordable route to O’Hare International Airport.
Frontier Airlines flights arriving at ORD disembark passengers at Terminal 5’s designated gates. The arrivals area is well-organized, guiding passengers smoothly toward immigration (for international flights), baggage claim, and ground transportation services.The baggage claim area at Terminal 5 features digital screens displaying flight numbers and carousel assignments. Baggage handling is generally efficient, and airline staff are available to assist passengers with lost or delayed luggage.
Frontier Airlines maintains a strong customer service presence at ORD Terminal 5. The airline’s representatives are available at check-in counters, gate areas, and baggage claim to assist with ticketing issues, flight changes, and general inquiries. The staff are trained to provide prompt and friendly support to ensure every traveler’s journey is smooth.
Tips for Flying Frontier Airlines from ORD
Frontier Airlines’ operations at O’Hare International Airport Terminal 5 represent a balance of efficiency, comfort, and affordability. The terminal’s modern design, enhanced amenities, and smooth connectivity make it an ideal location for the airline’s expanding network. From streamlined check-in services to convenient dining and retail options, every aspect of the
